How we use your personal information
In order to process any booking that you make with us, and to ensure that your travel arrangements run smoothly and meet your requirements, we the Caribbean Biking Company Ltd (Cubania Travel), need to use the information you provide to us. This includes your name (and other passengers’ names on the booking), telephone number, email address, address and passport details. For bookings for active holidays or holidays during which you are accompanied by a tour guide, we will ask you about any relevant health or medical issues, dietary requirements or other special needs. We take full responsibility for ensuring that proper security measures are in place to protect your information.
We must pass your personal information on to the relevant suppliers of your travel arrangements in Cuba such as accommodation (hotels and homestays), transport companies etc.
The controls on data protection in Cuba may not be as strong as the legal requirements in the United Kingdom. We will not however, pass any information onto any person not responsible for part of your travel arrangements. This also applies to any sensitive information that you give to us such as details of any medical conditions, disabilities, dietary or religious requirements.
In making a booking, you consent to Caribbean Biking Company Ltd (Cubania Travel)using the personal information you provide to us for the purpose of organising your travel arrangements and you authorise us to pass information on to the relevant suppliers in Cuba. If you are making a booking on behalf of other people you are also confirming that you have the consent of those other people to pass their personal details to us and for us to pass them on to the suppliers who will be providing their travel services.
Your data controller is: Caribbean Biking Company Ltd (Cubania Travel). Our UK registered address is 2 Minton Place, Victoria Road, Bicester, Oxon, OX26 6QB. We are registered as a company in England and Wales under company number No: 08205075.
We keep your data only for as long as we need it to provide services to you , for our own legitimate interests (notifying you of future travel opportunities operated by ourselves) or so that we can comply with the law. We will actively review the information we hold and when there is no longer a customer, legal or business need for us to hold it, we will delete it securely.
You are entitled to a copy of your information held by us. If you would like to see this please contact us by email at firstname.lastname@example.org, or in writing at 2 Minton Place, Victoria Road, Bicester, Oxon, OX26 6QB.
Last reviewed: November 2018